Reducing Cost-to-Serve Network and Telephony Services
The network and telephony services area offers several concrete opportunities for both immediate and long-term expense management. This research guide helps to identify opportunities for controlling expenses in network and telephony services; learn specific cost-reduction measures; and set realistic time-frame targets for cutting costs. You'll also get real-life insight into your peers' experiences with these cost-reduction techniques.
The attached Zip file includes:
- Intro Page.doc
- Cover Sheet and Terms.pdf
- Reducing Cost to Serve Network and Telephony Services.pdf