dcsimg

Find an IT Download

Job Description: Telecom Analyst

Telecom Analysts help maintain and evaluate your communications systems and contracts for value and cost-efficiency. This sample job description will help you find the best candidate for your next Telecom Analyst hire.


129 KB | 2 files | null DOC

The attached document is a typical job description for a Telecommunications Analyst. The accompanying document was provided by IT Staffing and Tech Recruiting firm G.1440.

Key skill sets to look for in a Telecom Analyst include:

  • Working knowledge of Call Center environment is essential.
  • Working knowledge of SQL Server 7.0, SQL and Cisco is preferred.
  • Strong analytical, reasoning and organizational skills are essential.
  • Knowledge of Call Manager, Unity Voice Mail, ICM systems management and IP technology is preferred.
  • Ability to establish and maintain effective work relationships with all levels of personnel both internally and externally: e.g. leadership, executives, clients, vendors and agencies.
  • Ability to maintain the confidentiality of information is essential.

The attached Zip file includes:

  • Intro Page.doc
  • Telecom Analyst.doc

Related IT DOWNLOADS

Recent IT Downloads
Building a GRC Program: Assessing Stakeholder Needs and Readiness

This table outlines the top needs of each stakeholder group that can help guide your conversat...Read More

Recent IT Downloads
Guide to Cyber Threat Information Sharing

This publication provides guidelines for establishing and participating in cyber threat inform...Read More

Recent IT Downloads
Colocation Checklist

This checklist will help make sure you ask the important questions that will affect your coloc...Read More

Recent IT Downloads
Trustworthy Email

This document provides recommendations and guidelines for enhancing trust in email, including ...Read More