dcsimg

Find an IT Download

Job Description: Telecom Analyst

Telecom Analysts help maintain and evaluate your communications systems and contracts for value and cost-efficiency. This sample job description will help you find the best candidate for your next Telecom Analyst hire.


129 KB | 2 files | null DOC

The attached document is a typical job description for a Telecommunications Analyst. The accompanying document was provided by IT Staffing and Tech Recruiting firm G.1440.

Key skill sets to look for in a Telecom Analyst include:

  • Working knowledge of Call Center environment is essential.
  • Working knowledge of SQL Server 7.0, SQL and Cisco is preferred.
  • Strong analytical, reasoning and organizational skills are essential.
  • Knowledge of Call Manager, Unity Voice Mail, ICM systems management and IP technology is preferred.
  • Ability to establish and maintain effective work relationships with all levels of personnel both internally and externally: e.g. leadership, executives, clients, vendors and agencies.
  • Ability to maintain the confidentiality of information is essential.

The attached Zip file includes:

  • Intro Page.doc
  • Telecom Analyst.doc

Related IT DOWNLOADS

Recent IT Downloads
'Exemplary Performance: Driving Business Results by Benchmarking Your Star Performers' Excerpt

This excerpt, from Chapter 10, explains why training is not the default tool for improving per...Read More

Recent IT Downloads
Job Description: IT Technician

Use this sample job description to aid your search for qualified candidates or as a template f...Read More

Recent IT Downloads
Job Description: Social Media Community Manager

Hire the right candidate for handling your social media activities by creating a job descripti...Read More

Recent IT Downloads
Job Description: Engagement Manager

Use this sample job description to aid your search for qualified candidates or as a template f...Read More