ISO/IEC 20000 Foundation Program
The ISO 20000 Foundation Program is a two-day course that offers extensive instruction on the standard and prepares participants for the associated certification exam. The curriculum includes introduction and background to ISO/IEC 20000 certification, eligibility, use and application of ISO/IEC 20000. The program is designed to prepare candidates to pass the EXIN ISO/IEC 20000 Foundation exams and to better understand the standard. The attached document gives further details on this program.
The attached Zip file includes:
- Intro Page.doc
- ISO-IEC 20000 Foundation Program Overview.pdf