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Designing Service Agreements

Any outsourced work agreement has to be carefully evaluated for both financial payoff and provider service level. This slideshow will walk you through best practices for designing service contracts.


389 KB | 3 files | null DOC,null ODF,null PPT

A set of best practices is helpful when designing service agreements. Everest's methodology includes identifying the scope of work to be outsourced, developing a financial model, planning and development, and improving the process. The accompanying PowerPoint document describes these processes and more in greater detail.

The attached Zip file includes:

  • Intro Page.doc
  • Designing Service Agreements.ppt
  • Designing Service Agreements.odp

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