Frequently Asked Questions About IT Business Edge


What is IT Business Edge?

Who are the editors of IT Business Edge?

Keeping track of My Account and My Stuff

How do I use www.itbusinessedge.com?

How do I find more content about the topic that I'm researching?

Why should I register with IT Business Edge?

What if I forget my password?

How do I use my weekly reports?

How do I know I won't get spammed if I give you my e-mail address?

How do I manage my subscriptions and accounts?

How does IT Business Edge protect my privacy?

What other services does IT Business Edge offer?

How do I contact IT Business Edge?

What if I have problems downloading from your site?

How does Search work on the site?

How do I advertise with IT Business Edge?




What is IT Business Edge?

IT Business Edge provides a more convenient and efficient way to stay on top of the business technology issues that drive your company's success. We combine cutting-edge search and publishing technologies with the critical thinking of experienced industry journalists to deliver the information, tools and resources you need to your computer desktop and inbox.

In a nutshell, here's how IT Business Edge works:

Our research team spends hundreds of hours each week reviewing thousands of Internet sources — from the sites of major publishers, analysts and vendors to blogs by independent consultants and newsletters of professional associations.

Our editors and industry experts sum up the most relevant and useful content in topic-focused blog posts, layering in the business perspective that turns facts and data into strategies for success.

Our Web site, www.itbusinessedge.com, provides an intuitive, topic-driven navigation system, plus rich search tools that help you find the information relevant to your needs as quickly and easily as possible.

Our e-mail newsletters and RSS feeds deliver the latest information about topics critical to your business directly to your Web browser, news reader or e-mail inbox.

The IT Downloads library provides a place where you can download sample contracts, job-description templates, checklists, policy templates, ROI and TCO calculators, and other tools designed to help your business succeed through the knowledgeable use of business technology.

Our comprehensive offerings create an ever-growing business intelligence resource that cannot be matched by any single publisher or search engine. With your free membership, you'll find that IT Business Edge is always focused on your needs, your business and your success.


Who are the editors of IT Business Edge?

Our team of researchers and editors has a proven record of reporting on and evaluating the latest business technology trends. These seasoned industry experts have covered every angle of IT for leading publishers such as CNET, CMP, Ziff-Davis, Gartner, TechRepublic, LexisNexis and Business 2.0.

Click here to read the editors' bios.


Keeping track of My Account

At the top of every site page, you'll find the My Account link, which takes you to a page where you can change your Display Name, e-mail address, personal information and your e-mail newsletter subscriptions. (You can view our Privacy Policy here.)


How do I use www.itbusinessedge.com?

Our Web site, www.itbusinessedge.com, is your door to our ever-growing database of business intelligence research. Each week, we add hundreds of new content summaries to our archive of thousands of useful articles, blog posts, news summaries, features and interviews from our team of editors and industry experts.

All our content can be accessed from the Search box you'll find at the top of every page. You'll get a results page that features the best matches for your inquiry based on timeliness and our research team's ranking of the content. Search results also will show you any relevant sponsored content, such as white papers and webcasts, offered by IT Business Edge.

Every day, the Web site's home page directs you to the best, most recent postings from our research team. You can click through to read our blog posts, features, interviews and and news summaries. Wherever we refer to source content, subscribers can click through to the full content item at its source or check out the best related items we'll suggest.

If you want to receive e-mail updates on topics especially important to you and your business, click the My Account link at the top of any page and adjust your subscriptions in the Manage Your Newsletters section. To learn more about managing RSS feeds, click here.


How do I find more content about the topic that I'm researching?

Each content item on www.itbusinessedge.com offers several features that can help you get more information about the topics that matter to you.

On each content page, you'll find listings of Most Popular Posts and Recent Posts in the left-hand column. These links will take you to the most popular and recent content items of the same topic and type (News, Blogs, Articles, etc.) In the Related Content sections at the bottom and in the right-hand column of each page, you'll find related content of other types, if they are available.

The Topic link in the Related Content section takes you to the Topic page about the key issue discussed in the article. This is not a random assignment made by a scanning technology -- each item is assigned to topics by a knowledgeable professional.


Why should I register with IT Business Edge?

While a great deal of content at www.itbusinessedge.com is available to guest users, some site features and content items are available only to our registered members.

The many benefits offered to IT Business Edge members include weekly e-mail reports on the priorities that most affect your business, plus access to hundreds of free IT tools and templates in our IT Downloads library, along with white papers and other high-value content offered by our sponsors.

Our one-step registration process is free and should take only a few minutes. If you are not already a member, click the Register link at the top of any page to get started enjoying the full benefits of IT Business Edge membership.

Click here to view our full Privacy Policy.


What if I forget my password?

If you've forgotten your password to log into our site, click here to have your password e-mailed to you.


How do I use my weekly reports?

Our weekly e-mail reports give you a snapshot of the newest content available for each of our business technology priorities. Each report reflects hours of custom research and insightful analysis by our savvy editors and bloggers.

Our editors select key content to link to on www.itbusinessedge.com, including:

  • Interviews with industry professionals and insiders on topics that matter to your priority.
  • Blogs on the hottest news and views that provide added context to developing issues.
  • Takeaway summaries by our research team of the latest content on the Web, along with links to the original source content, and the added value of additional listings of related content. Each click is like a running a highly customized search on issues that immediately affect your business.

In addition to free weekly e-mail reports on the priorities that help subscribers meet their companies' goals, IT Business Edge further personalizes the information we provide subscribers by sending them special reports and exclusive offers related to the topics that are most important to them.


How do I know I won't get spammed if I give you my e-mail address?

IT Business Edge never sells or gives your e-mail address to third parties, and our e-mail communications with customers meet or exceed all professional and legal standards, including the federal CAN-SPAM Act.

We hate spammers as much as you do.

Please read our Privacy Policy for more information.


How do I manage my subscriptions and accounts?

Managing your IT Business Edge e-mail subscriptions and personal profile is easy. While logged into www.itbusinessedge.com, simply click the My Accounts link in the site's header to manage your e-mail subscriptions.


How does IT Business Edge protect my privacy?

Protecting your privacy is a priority at IT Business Edge. Please read our Privacy Policy to learn how we keep your personal information confidential while using it to enhance the information and services we provide you.


What other services does IT Business Edge offer?

IT Downloads

IT Business Edge works with our expert content partners to provide an extensive library of tools, templates and documents that can help you save time, save money, and contribute to your company's bottom line. Click here to learn more.

White Papers

IT Business Edge offers a special library of free white papers and analyst reports to help you confront the challenges facing today's enterprise. We regularly seek out the best white papers and solutions on the latest issues facing professionals like yourself. You can download these white papers to learn about developing practices, products and services in the critical areas that matter most to your business. Click here to learn more.


As a service to both our subscribers and our sponsors, we offer free webcasts on topics we deem of interest to our subscribers. Occasionally, you may be invited to attend a webcast that will be sponsored by one of our partners.

RSS Feeds

RSS feeds give you another convenient way to stay on top of business technology with daily updates from the IT Business Edge research team. You can subscribe to RSS feeds for individual bloggers and specific News, and you can receive feeds for Articles, Interviews or Guest Opinions. For a complete listing of our RSS feeds, click here.

The method you use for subscribing to RSS feeds depends on which news reader service you are using.

For most reader software, you can simply click on the appropriate feed button in the table above to browse to the feed page, then copy and paste the URL into your reader's "Subscribe" box.

If you are interested in downloading feed reader software, we suggest visiting CNET's Download.com and running a search for "feed reader." You'll find numerous options.

Online aggregator services, such as My Yahoo!, typically require registration and have their own distinct methods for subscribing to feeds. Other popular aggregation sites include NewsGator and Bloglines.

IT Business Edge feeds are provided free of charge for individual users. If you are interested in syndicating our feeds as part of your blog or Web site, we ask that you provide attribution to IT Business Edge. We also ask that you do not modify the feed in any way, since we publish credit for the original source content in our feeds.

IT Business Edge reserves the right to require you to cease distributing these feeds at any time for any reason.


How do I contact IT Business Edge?

IT Business Edge welcomes your comments and questions. Please click on the appropriate e-mail address below to contact us:

Editorial question or comment:

Advertising question:

Subscriptions question:

NarrowCast Group, LLC, 10400 Linn Station Road, Suite 100, Louisville, KY 40223, (502)583-8024


What if I have problems downloading from your site?

If you experience problems downloading or opening any documents, please go to our Download Help page.


Basic Search tips

Search for combinations of words and phrases to get more useful results. For example, the phrase "ITIL project management guidelines" will return more robust results than simply searching for ITIL. Add phrases to your search terms to narrow results. For exact matches, put quotes around the phrase for which you are searching: "ITIL project management guidelines." This search method is the most precise, but can fail to find some closely related content that does not include your exact phrase.

Use the uppercase term AND in your searches to make sure you get results that include all the terms in which you are interested. VoIP AND Security AND Skype will return only items that contain all three terms. The search term VoIP Security Skype will return items that contain any of these words, although results with all three terms will get higher ranking.

The search results may be sorted by date or by relevance.


How do I advertise with IT Business Edge?

By providing content specifically designed to help strategic IT, and top-level business executives make informed decisions, IT Business Edge delivers an incomparable audience of high-level, technology decision-makers.

Click here for information about our advertising products, services and pricing.

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