Neurala Unfurls AI App Builder in the Cloud

15 Mar, 2019

Neurala announced it has made a self-service instance of the tool it created for building and training AI applications available as a service on the Amazon Web Services (AWS) cloud.

IBM, NVIDIA, Hyundai, Geico Bring Deep Learning AI to Call Centers

15 Mar, 2019

Call center AI implementations are creating huge improvement rates in multiple metrics, and users are impressed.

Time to Set Realistic AI Expectations Is Now

09 Mar, 2019

The gap between what senior business execs believe can be accomplished by investing in AI and what can be really accomplished using AI has widened to the point where a backlash against AI in the enterprise may be all but inevitable.

Strikedeck Makes Customer Success Platform Available as Cloud Service

06 Mar, 2019

Strikedeck launched a self-service edition of its customer success platform, Strikedeck Blitz, hosted on the Amazon Web Services (AWS) public cloud.

HP Megatrends Report Showcases a Troubling Future for the World

28 Feb, 2019

HP is performing the role of canary in a coal mine and pointing out that the world we have this decade will be very different from the world we will have in the second half of next decade, based on megatrends.

Symphony SummitAI Brings AI to IT Support

26 Feb, 2019

Symphony SummitAI says the latest version of its SummitAI Alps platform can now resolve 30 percent of repetitive and manual IT support tasks automatically via a digital bot christened CINDE.

Five Key Modules in CRM Platforms

21 Feb, 2019

What are the key modules for an effective CRM solution? The answer is as varied as the enterprise industry, which is good, considering most platforms allow you to mix and match modules to create highly customized solutions.

CRM vs ERP: What's the Difference and Which Is Best for Your Organization?

21 Feb, 2019

Successful companies need both enterprise resource planning (ERP) and customer relationship management (CRM) solutions to operate effectively in the competitive landscape in 2019.

The 3 Major Types of CRM Software (Operational, Collaborative, Analytical)

21 Feb, 2019

Not all CRM software solutions are created to serve the same purpose. Our enterprise software experts have created a guide to explain the 3 main types of CRM software along with examples of companies that would benefit from each.

NASCAR’s Best Practice Use of Microsoft Teams

21 Feb, 2019

Hendrick Motorsports has become a showcase for how to effectively use the Microsoft team management and coordination tool, Teams.

What Is CRM Integration? 5 Essential Integrations for Your Business

21 Feb, 2019

As customer relationship management (CRM) has evolved, so have the number of integrations and functionality of the software. Our team has broken down the basics of CRM integrations and compiled a list of the 5 most essential CRM integrations.

4 Examples of CRM Software Types & Successful Implementations

21 Feb, 2019

Customer relationship management (CRM) software is widely used by marketing and sales teams. Our team of B2B software experts has detailed 4 use cases of CRM software to provide a roadmap and path for your company.

12 Best Customer Relationship Management (CRM) Software Solutions 2019

21 Feb, 2019

Customer relationship management (CRM) software is widely used by marketing and sales teams. Our team of enterprise software experts has compiled a list of the 12 best CRM software solutions for the enterprise in 2019.

Insightly Embeds Visualization Tools in CRM

19 Feb, 2019

The challenge facing SMBs is finding the CRM that not only makes it simpler to manage the business but is also simple enough for the average salesperson to want to actually use every day.

Why Security Needs to Automate, Too

15 Feb, 2019

The same tools being used to augment the development and operations side of the house can also be applied to automation in security.

Laying the Groundwork for Modern IT Automation

13 Feb, 2019

By identifying what they want to automate first, most enterprises should be able to create an implementation plan that is both effective and non-disruptive.

When RPA Meets the Enterprise

11 Feb, 2019

Expectations are that RPA will take the enterprise by storm in the next few years, but this will only happen once the executive suite is convinced they will be a help, not a hindrance.

On Track to a Fully Automated Enterprise

08 Feb, 2019

With AaaS, organizations gain the same benefits as with any as-a-Service deployment: low upfront starting costs, broad scalability, and continuous upgrades to the newest versions of software.

Legacy Systems and Data Management Issues Hinder Digital Business Transformation

05 Feb, 2019

Business and IT leaders are discovering that data management and the rigidity of existing legacy systems make it difficult to achieve digital business transformation goals.

Marconi Employs Blockchain Technologies to Create Network Overlay

31 Jan, 2019

The Developer Test Network provides developers with a sandbox where they can develop applications on top of a network overlay based on the Marconi Protocol.

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