The Rise of IT Process Automation

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There are a lot of these conversations these days about best practices in the land of IT, but the simple fact is that a lot of IT processes are becoming increasingly automated.

Whether the economy is fire on all cylinders or merely just sputtering along, higher levels of automation are a much-needed thing. From a technical point of view, things have never been more complex. And with the advent of virtualization, that complexity is only going to increase.

Meanwhile, on the economic front, the sad truth is that there are fewer IT people on staff. That means we need more automation just to give the remaining IT people a fighting chance at keeping all our complex systems up and running. The downside is that automation could eliminate jobs. If and when that happens, the good news is that there is usually an IT skills shortage somewhere else, assuming that people are willing to acquire the required skills.

None of this trend toward automated IT process management has been lost of systems-management vendors, all of whom seem bent on adding any number of tools into automated management frameworks. The latest of these is ORSYP, which just acquired Sysload Software. ORSYP is a provider of workload automation and job-scheduling software, while Sysload developed real-time performance and capacity-anagement software. This follows a few short days after CA announced it was acquiring NetQoS.

The <strong>very nature of the IT profession is changing right before our eyes</strong>. We have used IT to automate every single process imaginable, save one. The one exception to IT automation has always been the IT process itself. Now we're witnessing the automation of those processes at an accelerated rate, thanks to a number of technical and economic factors.

The only question now isn't whether we will automate IT, but rather to what degree?