How Mobile Computing Will Transform the Way Organizations Work

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Mobile Computing Goes Mainstream Across the Enterprise

Survey finds that most are planning to implement mobile computing applications.

Mobile computing is about to transform the way companies work at all levels.

Instead of merely being a device that makes it convenient to access data while outside the office, mobile computing devices will soon be the preferred method for interacting with enterprise applications.

The reason for this is that we're starting to see the beginning of a new era of mobile computing applications that combine HTML5 and native mobile application development tools to access data residing in multiple applications. Instead of being dependent on the user interface originally developed for that application, the mobile device will be running a composite application that allows the organizations to actually customize the workflow experience across multiple back office applications.

According to Fernando Alvarez, vice president and mobile solutions global practice leader for Capgemini, this new generation of mobile composite applications will not only reduce the number of steps involved in any given process, but it's going to transform the way the company operates.

Alvarez says the first place organizations will feel the impact of these changes is in areas where mobile computing has some obvious benefits, such as sales. But in time, mobile computing will redefine every workflow process across the organization.

As part of the first step in that journey, Capgemini this week inked a pact with SAP under which it will develop a new generation of mobile sales applications that will be built on top of SAP's Sybase Unwired middleware platform for mobile computing applications. Announced at the SAP Sapphire Now conference, the applications will allow sales people to interact with data both off and online, says Alvarez.

Alvarez says IT organizations everywhere are under more pressure than ever to do something about mobile given the rise of the consumerization of IT and the bring-your-own-device (BYOD) phenomenon. But rather than just tactically responding to the political pressures of the day, Alvarez says that organizations should develop a strategic business strategy enabled by mobile computing. The fact is that organizations that get mobile computing right first are going to be fundamentally more agile than their competitors. The challenge is going to be figuring out what workflow processes will not only be impacted first, but also the ones that could benefit most from the addition of mobile computing capabilities.