Web 2.0 Will Be Collaboration Tool - With or Without IT

Loraine Lawson

I've said it before and I'll say it again: It doesn't matter how you feel about Web 2.0, you're going to have to deploy it or it'll happen without you.


Now. Please send me a check for $1,500.


Or, you can pay Gartner and pretty much learn the same thing.


According to this Computerworld article, Gartner shared this unsettling, but very realistic statistics at its ITxpo in Cannes France:

At least 70 percent of organizations without an IT-supported deployment of blogs and wikis will face unofficial deployments by 2009.

Seventy-percent within two years. Now, how many of you are supporting blogs and wikis? Be honest. Now, here's the catch: How many of you use this technology to collaborate with suppliers, business clients and customers? Gartner isn't talking here about internal use of Web 2.0 - it's referring to real, business-changing Web 2.0 outside the traditional corporate firewall.


Which leads us to another Gartner statistic:

Six out of 10 IT collaboration projects will link businesses with their suppliers, customers and other partners by 2009.

You might as well substitute the word "collaboration" for integration, because where there's one, the other is bound to follow. There are, as this piece explains, risks. But those risks aren't likely to stop rogue Web 2.0 technology from creeping into your infrastructure.


Nobody asked me, but it's my blog, so I'll offer: Instead of using the possibility of risk to postpone the inevitable, why not act first? IT certainly will do a better job of mitigating those risks than business users. Plus, you'll be able to emerge as the good guy, the business enabler - instead of the curmudgeon who claimed it couldn't be done.

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Add Comment      Leave a comment on this blog post
Nov 14, 2007 10:57 AM Christian Smagg Christian Smagg  says:
As Web 2.0 tools move into the enterprise, the Web 2.0 user creation mindset is also entering the enterprise as more users gain the ability to create applications without even requiring the help of IT.The relative ease of Web 2.0 solutions deployment is changing the nature of enterprise IT. Social networking and other Web 2.0 collaborative tools are moving into the enterprise because people find them beneficial and easy to use. Organisations should encourage their employees to use these technologies as they can provide improvements in efficiency & information sharing and enable innovation in ways that meet corporate objectives. Users know their own needs best and may be able to create mashups that meet those needs faster and possibly better than through traditional software deployments.There are, of course, certainly risks associated with this approach including security, infrastructure stability, data loss, reliability, and more. However, in many cases, the benefits may outweigh the risks, especially if some precautions are taken to mitigate these.Companies already using Web 2.0 technologies have developed an easier and more flexible way of bringing technology into businesses. As opposed to traditional top-down approaches, many of these technologies start at a companys grassroots level. Most Web 2.0 tools are simple-to-use applications that are hosted offsite, which makes them easy to implement. The ease of exploring these technologies is helping advocates avoid typical barriers to implementation (or perhaps just inertia) by quickly pulling together prototypes.There may also be differences in adoption styles between executives who are using many Web 2.0 technologies and those who are exploring few. Indeed, the more prolific users show a tendency to leap into grassroots efforts, while the light users appear to take a more cautious and traditional approach.For more information on this and related topics, please visit: www.saastream.com Reply

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