You don't see too much published about systems integrators these days, so I thought I'd share this short case study published by ComputerWeekly.com this week. It looks at how systems integrator Esteem helped simply the Nottingham Building Society's IT division.
Knowing nothing about the Nottingham Building Society, I really couldn't see how that would be such a big deal. As it turns out, this society has more than 30 branches and 500 employees. Granted, that's not huge, but it's not exactly as simple and small as you might have predicted.
Sometimes, people talk about "ripping and replacing" systems. My hunch is people might replace parts of their architecture -- but generally not the whole thing. It sounds like this project redefined rip and replace. Jack Cutts, head of IT at the Nottingham Building Society, said they replaced every server and PC in the business. The UK article adds:
"Infrastructure improvements included a new network, a storage area network (SAN) and a disaster recovery centre with a NetApp virtual tape library (VTL) and VMware. As well as replacing its core savings and mortgage system with a Summit system, the Nottingham implemented a new version of Microsoft Windows Server, Microsoft Active Directory and Microsoft Exchange Server, as well as Citrix Presentation Server for improved branch access."
They had to retrain all their users and, while they were at it, they went ahead and redid how the IT team functioned as well. I mean, why not -- you're redoing everything else, right?
All of this change was prompted by auditing and security regulations, as well as a need to be more consumer-focused and less product-focused.
It was a pretty gutsy play, but they seem happy with the results.