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Nucleus: Oracle Edges SAP in SMB Popularity Stakes

Ann All

The far-from-amicable relationship between rivals Oracle and SAP will likely get even unfriendlier with the release of a Nucleus Research report that found that Oracle edges out SAP as the preferred ERP vendor among SMBs.

 

Among its findings: 34 percent of SAP customers are unlikely to achieve positive ROI without tweaks to their deployments; just 45 percent of SAP deployments were completed within budget, vs. 63 percent of Oracle deployments; and 89 percent of Oracle's SMB customers would recommend the vendor to peers, vs. 66 percent of SAP's SMB customers.

 

The research comes at a bad time for SAP, which has been struggling to increase its appeal to SMBs with revamps of its All-In-One and Business One product line-ups.

 

ZDNet blogger Larry Dignan offers some interesting analysis of the Nucleus research, opining that, among other things, SAP customers are far more dependent on consultants than their Oracle counterparts and Oracle has largely managed to keep happy the customers it gained with acquisitions of Siebel and JD Edwards.

 

This isn't the first time Nucleus has produced research that reflected unfavorably on SAP. Last year, it produced a study that indicated SAP customers achieved a return on equity lower than the industry norm.


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