IT Unmasked - Page 426

Revealing the Business Value of Innovation

Turning Field Service into Field Sales

17 Sep, 2009

Most companies today have a bifurcated approach toward how they interact with their customers. The first set of touch points involves sales people who create the initial relationship and manage the ...More >

The Volatility of Virtualization

17 Sep, 2009

There are two distinct camps emerging within the ranks of IT when it comes to managing virtual machines and the physical servers they run on. The first camp is dominated by all the folks that jumped ...More >

Inside the Database Wars

17 Sep, 2009

In the war for database supremacy, it seems like IBM and Oracle have been locked in a titanic struggle since the dawn of time. Oracle has generally gotten the better of IBM in terms of market share, ...More >

Oracle Sets the Hardware Record Straight

16 Sep, 2009

On the face of it, the announcement of a new version of Oracle's existing data warehouse server would not be worthy of all the hoopla it is getting. But when Oracle has been kicked around for months ...More >

The Collaboration Conundrum

16 Sep, 2009

In theory, IT is supposed to increase productivity. To attain that goal we have invested billions of dollars, especially in PC applications that are supposed to make people more productive. But the ...More >

Time to Fix the Hardware Foundation, Too

16 Sep, 2009

Earlier this month we discussed the theoretical desire for tearing down many of the software applications that not only hinder our productivity, but also consume an inordinate amount of money to ...More >

The Rise of IT Process Automation

16 Sep, 2009

There are a lot of these conversations these days about best practices in the land of IT, but the simple fact is that a lot of IT processes are becoming increasingly automated. Whether the economy is ...More >

A Bad Case of PC Envy

15 Sep, 2009

As long as anybody can remember, there was always a compromise that needed to be made between business and consumer-class PCs. The corporate PC was usually stripped of everything but the bare ...More >

Lenovo Extends Windows 7 with Touch of a Simple Tap

15 Sep, 2009

One of the biggest challenges any PC manufacturer faces is how to really differentiate their offerings from a host of other roughly similar systems. For the most part, PC manufacturers have stuck to ...More >

The Politics of Managing IT as a Unified Service

14 Sep, 2009

One of the great hidden costs of corporate computing is all the complexity associated with managing every system, network and application that spans the entire enterprise. The end result is a morass ...More >

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