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IT Unmasked - Page 3

Revealing the Business Value of Innovation

SAP Survey Sees Machine Learning Algorithms Having a Business Impact

18 Apr, 2018

Organizations that are data driven are usually among the first early adopters of machine learning algorithms to attain a competitive advantage. ...More >

Google Sees Speech APIs Transforming Range of Business Processes

13 Apr, 2018

Google says these APIs will significantly advance adoption of chatbots and other form of integrated voice response (IVR) systems. ...More >

Oracle Extends Cloud Customer Experience Application Portfolio

10 Apr, 2018

AI-based capabilities that have been injected into Oracle CX applications include models to increase open rates, conversions, and customer lifetime value. ...More >

Workday Bet on Open APIs Starts to Pay Off

05 Apr, 2018

Workday has updated its human capital management (HCM) cloud applications to now include integration with Slack. ...More >

Oracle Infuses Machine Learning into HR Recruitment

27 Mar, 2018

Oracle extended its push into human capital management (HCM) via an update to a cloud service that takes advantage of machine learning algorithms and other forms of AI to automate tasks and identify potential recruits. ...More >

Inspyrus Looks to Automate Accounts Payable

26 Mar, 2018

For all the potential of AI, sometimes the payback associated with automating something as simple as the processing of invoices can deliver a much bigger and more immediate bang on investment. ...More >

Twilio Looks to Inject Flexibility into Call Centers

19 Mar, 2018

Cloud-based services are going to be in a better position to analyze massive amounts of data required to fuel next-generation call center apps enabled by machine and deep learning algorithms. ...More >

Honeywell Sets IoT Sights on Digital Supply Chains

14 Mar, 2018

The rise of the IoT creates an opportunity for Honeywell to expand its expertise building operational systems into the realm of digital supply chains. ...More >

Salesforce Simplifies Customer Experience Management for Small Businesses

13 Mar, 2018

Salesforce Essentials is a suite of cloud applications aimed at small businesses that combine customer relationship management and services applications into a single integrated offering. ...More >

SAP Aims to Bridge Gap Between HR and the Gig Economy

12 Mar, 2018

The SAP Fieldglass Digital Network addresses everything from managing talent channels to candidate vetting, onboarding, workforce planning and HR management. ...More >

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