Additions to Salesforce Sales Cloud will increase the productivity of sales people by employing the Einstein AI engines to surface more actionable intelligence within the application.
With AI Blueprint, Verint is making a concerted effort to reduce the risks associated with investing in AI.
The goal for Salesforce is to leverage AI to automate a wide variety of routine tasks that ultimately conspire to make customer service representatives less productive.
SAP continues to make a case for rationalizing BI and analytics platforms that are typically strewn across the average enterprise.
While Oracle continues to offer individual applications, it is increasingly focused on enabling organizations to unify disparate business processes across an application portfolio that all share the same underlying database technology.