IT Unmasked : March 2019 Archives

Revealing the Business Value of Innovation

Salesforce to Inject More AI into Customer Service

28 Mar, 2019

The goal for Salesforce is to leverage AI to automate a wide variety of routine tasks that ultimately conspire to make customer service representatives less productive. ...More >

Adobe Advances Customer Experience Management

27 Mar, 2019

Adobe has extended the reach of the Adobe Experience Cloud by adding capabilities developed by both Adobe as well as strategic partners such as ServiceNow and Microsoft. ...More >

Oracle Extends Reach and Scope of App Portfolio

20 Mar, 2019

While Oracle continues to offer individual applications, it is increasingly focused on enabling organizations to unify disparate business processes across an application portfolio that all share the same underlying database technology. ...More >

Neurala Unfurls AI App Builder in the Cloud

15 Mar, 2019

Neurala announced it has made a self-service instance of the tool it created for building and training AI applications available as a service on the Amazon Web Services (AWS) cloud. ...More >

Strikedeck Makes Customer Success Platform Available as Cloud Service

06 Mar, 2019

Strikedeck launched a self-service edition of its customer success platform, Strikedeck Blitz, hosted on the Amazon Web Services (AWS) public cloud. ...More >

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