IT Unmasked

Revealing the Business Value of Innovation

Honeywell Sets IoT Sights on Digital Supply Chains

14 Mar, 2018

The rise of the IoT creates an opportunity for Honeywell to expand its expertise building operational systems into the realm of digital supply chains. ...More >

Salesforce Simplifies Customer Experience Management for Small Businesses

13 Mar, 2018

Salesforce Essentials is a suite of cloud applications aimed at small businesses that combine customer relationship management and services applications into a single integrated offering. ...More >

SAP Aims to Bridge Gap Between HR and the Gig Economy

12 Mar, 2018

The SAP Fieldglass Digital Network addresses everything from managing talent channels to candidate vetting, onboarding, workforce planning and HR management. ...More >

Zoho Conversational Interface Serves to Unify Sales and Marketing

02 Mar, 2018

Zoho provides access to a core CRM application alongside Zoho CRM Plus, a higher-end offering that combines sales and marketing functions to better manage customer experience. ...More >

SAP Partners with Deutsche Telekom to Enable Digital Supply Chains

27 Feb, 2018

Creating IoT apps still requires a fair amount of manual effort. The project between SAP and DT is intended to reduce that effort at a time when organizations are looking to digitize their supply chains. ...More >

SAP Employs AI to Advance Business Process Management

26 Feb, 2018

The latest release of SAP S/4 HANA Cloud, among other new capabilities, can now automatically extract payment information from PDF documents. ...More >

Field Service Apps Are at the Tip of Digital BPM Spear

23 Feb, 2018

One of the areas where business process management (BPM) software is being most aggressively applied to transform a business process is field service. ...More >

Red Hat Makes BPM Case to Empower End Users

21 Feb, 2018

Red Hat Decision Manager 7 enables business users or citizen developers to directly modify business logic without any intervention on the part of a professional developer required. ...More >

How to Overcome CRM Application Resistance

16 Feb, 2018

Instead of making random cold calls, salespeople now leverage social media along with personal productivity apps, email, and CRM software to make offers that are more relevant to the needs of individual customers. ...More >

IBM Extends AI Capabilities Embedded in IBM Cloud Video

15 Feb, 2018

The IBM approach to employing AI is more accessible than rival cloud service providers that simply expose APIs to AI functions that are aimed primarily at application developers. ...More >

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