Initial perceptions can be powerful influencers, which puts the agents of digital change under greater pressure to produce early positive results or risk losing the support of those who can make or break the entire program.
If one aspect is common to those who have found success in digital transformation so far, it is that they did not try to do too much too quickly.
ERP can be an extraordinarily valuable tool in the quest to streamline operations and improve competitiveness, but make no mistake: This is very complex software that can easily foul things up if not provisioned and deployed properly.
Collaboration platforms should be open and interoperable, and the industry is taking steps toward this goal. But the process is at a nascent stage, and it leaves questions of security, compliance and data management up in the air.
In one key way, collaboration software conforms to past productivity solutions: There are lots of platforms with lots of features that all require careful evaluation to determine which one is the correct fit for the enterprise.
Productivity software is turning into a vulnerability for the enterprise as hackers find new ways to worm their way into sensitive data infrastructure.