dcsimg
Profile
Arthur Cole

Arthur Cole

Latest content from Arthur Cole

Five Key Modules in CRM Platforms

21 Feb, 2019

What are the key modules for an effective CRM solution? The answer is as varied as the enterprise industry, which is good, considering most platforms allow you to mix and match modules to create highly customized solutions.

...More >

CRM vs ERP: What’s the Difference and Which Is Best for Your Organization?

21 Feb, 2019

Successful companies need both enterprise resource planning (ERP) and customer relationship management (CRM) solutions to operate effectively in the competitive landscape in 2019.

...More >

The 3 Major Types of CRM Software (Operational, Collaborative, Analytical)

21 Feb, 2019

Not all CRM software solutions are created to serve the same purpose. Our enterprise software experts have created a guide to explain the 3 main types of CRM software along with examples of companies that would benefit from each.

...More >

What Is CRM Integration? 5 Essential Integrations for Your Business

21 Feb, 2019

As customer relationship management (CRM) has evolved, so have the number of integrations and functionality of the software. Our team has broken down the basics of CRM integrations and compiled a list of the 5 most essential CRM integrations.

...More >

4 Examples of CRM Software Types & Successful Implementations

21 Feb, 2019

Customer relationship management (CRM) software is widely used by marketing and sales teams. Our team of B2B software experts has detailed 4 use cases of CRM software to provide a roadmap and path for your company.

...More >

12 Best Customer Relationship Management (CRM) Software Solutions 2019

21 Feb, 2019

Customer relationship management (CRM) software is widely used by marketing and sales teams. Our team of enterprise software experts has compiled a list of the 12 best CRM software solutions for the enterprise in 2019.

...More >

Why Security Needs to Automate, Too

15 Feb, 2019

The same tools being used to augment the development and operations side of the house can also be applied to automation in security.

...More >

Laying the Groundwork for Modern IT Automation

13 Feb, 2019

By identifying what they want to automate first, most enterprises should be able to create an implementation plan that is both effective and non-disruptive.

...More >

When RPA Meets the Enterprise

11 Feb, 2019

Expectations are that RPA will take the enterprise by storm in the next few years, but this will only happen once the executive suite is convinced they will be a help, not a hindrance.

...More >

On Track to a Fully Automated Enterprise

08 Feb, 2019

With AaaS, organizations gain the same benefits as with any as-a-Service deployment: low upfront starting costs, broad scalability, and continuous upgrades to the newest versions of software.

...More >

CRM Database: How to Leverage Customer Data to Grow Revenue and Increase Sales

30 Jan, 2019

The core element of any business application is data. Better data produces better results, and this is particularly relevant when it comes to critical functions like customer relationship management (CRM) and the underlying database.

...More >

7 Greatest Benefits of Customer Relationship Management (CRM) Software in 2019

30 Jan, 2019

Customer Relationship Management (CRM) is quickly evolving from a valuable piece of software to a core function of the enterprise regardless of size or business model. The reason is simple: Businesses live and die by their customers.

...More >

Hard or Soft, or Both? The Right Way to Do HCI

15 Jan, 2019

HCI may be the latest form of IT hardware, but in one respect it is a lot like the old: It presents a choice between an all-software deployment on commodity hardware or a pre-integrated, vendor-specific solution.

...More >

Why HCI Is Critical for Digital Transformation

11 Jan, 2019

In many ways, the HCI benefit to digital transformation is not so much its scalability or its management simplicity, but its speed.

...More >

HCI: New Infrastructure for a New Age

09 Jan, 2019

HCI has one thing going for it that most other current data initiatives like AI and the IoT do not: a clear and compelling use case.

...More >

AI in the Enterprise: Learning from Failure

08 Jan, 2019

If past is prologue, much of what we expect of AI will fail to materialize. But at this point, it seems clear that there is much it can do for the enterprise and the business process in general.

...More >

AI Supports Both Sides of the Security Fence

04 Jan, 2019

AI platforms will certainly allow the enterprise to elevate its game against the underworld, but the reverse is true as well.

...More >

What 2019 Has in Store for AI

02 Jan, 2019

For most enterprises, 2019 will be another year of experimentation with artificial intelligence, albeit on more functional levels in non-critical production environments.

...More >

Apps That Will Drive the IoT

14 Dec, 2018

In the end, it is the applications that will make or break the IoT, not the sensors or analytics or even the artificial intelligence.

...More >

Gauging the IoT Fear Factor

11 Dec, 2018

The enterprise still has a few things to figure out on the IoT, particularly when it comes to many of its anticipated use cases.

...More >
Subscribe Daily Edge Newsletters

Sign up now and get the best business technology insights direct to your inbox.