DevOps teams will need to incorporate two practices that aim to gauge performance across distributed architectures: synthetic monitoring and real user monitoring (RUM). The difference lies in the approach used to gather data.
Monitoring is proving to be a significant challenge in the emerging DevOps era, not only because development and IT operations use different tools to peer into their respective environments, but in many cases have completely different ideas of what success means.
The success of any DevOps project rests on the ability of enterprise management to attract the right people and put them in the right environment that allows creativity to flourish, but not at the expense of efficiency or positive outcomes.
For upper-level management, a successful conversion to DevOps will require equal parts leadership and support. The vision of how it is to evolve and its overall contribution to the business process will have to come from the top.
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