What are the key modules for an effective CRM solution? The answer is as varied as the enterprise industry, which is good, considering most platforms allow you to mix and match modules to create highly customized solutions.
Successful companies need both enterprise resource planning (ERP) and customer relationship management (CRM) solutions to operate effectively in the competitive landscape in 2019.
Not all CRM software solutions are created to serve the same purpose. Our enterprise software experts have created a guide to explain the 3 main types of CRM software along with examples of companies that would benefit from each.
As customer relationship management (CRM) has evolved, so have the number of integrations and functionality of the software. Our team has broken down the basics of CRM integrations and compiled a list of the 5 most essential CRM integrations.
Customer relationship management (CRM) software is widely used by marketing and sales teams. Our team of B2B software experts has detailed 4 use cases of CRM software to provide a roadmap and path for your company.
Customer relationship management (CRM) software is widely used by marketing and sales teams. Our team of enterprise software experts has compiled a list of the 12 best CRM software solutions for the enterprise in 2019.
By identifying what they want to automate first, most enterprises should be able to create an implementation plan that is both effective and non-disruptive.
Expectations are that RPA will take the enterprise by storm in the next few years, but this will only happen once the executive suite is convinced they will be a help, not a hindrance.
With AaaS, organizations gain the same benefits as with any as-a-Service deployment: low upfront starting costs, broad scalability, and continuous upgrades to the newest versions of software.
The core element of any business application is data. Better data produces better results, and this is particularly relevant when it comes to critical functions like customer relationship management (CRM) and the underlying database.
Customer Relationship Management (CRM) is quickly evolving from a valuable piece of software to a core function of the enterprise regardless of size or business model. The reason is simple: Businesses live and die by their customers.
HCI may be the latest form of IT hardware, but in one respect it is a lot like the old: It presents a choice between an all-software deployment on commodity hardware or a pre-integrated, vendor-specific solution.
If past is prologue, much of what we expect of AI will fail to materialize. But at this point, it seems clear that there is much it can do for the enterprise and the business process in general.
For most enterprises, 2019 will be another year of experimentation with artificial intelligence, albeit on more functional levels in non-critical production environments.