May 3, 2018
Regardless of the source of funding, it is apparent that rather than viewing IT as a cost to be contained, a significant portion of the retail experience is being reinvented using a broad range of advanced technologies.
May 2, 2018
Dell Technologies CEO Michael Dell says organizations that continue to allocate IT budgets based on a single-digit percentage of their overall revenue are headed for obsolescence in the digital business age.
April 24, 2018
Oracle NetSuite updated business intelligence modules made available as part of the cloud application suite that is now infused with machine learning algorithms.
April 18, 2018
Organizations that are data driven are usually among the first early adopters of machine learning algorithms to attain a competitive advantage.
April 13, 2018
Google says these APIs will significantly advance adoption of chatbots and other form of integrated voice response (IVR) systems.
April 12, 2018
Change comes slowly to the health care industry. But progress is starting to be achieved as mobile applications proliferate across the industry.
April 10, 2018
AI-based capabilities that have been injected into Oracle CX applications include models to increase open rates, conversions, and customer lifetime value.
April 5, 2018
Workday has updated its human capital management (HCM) cloud applications to now include integration with Slack.
March 27, 2018
Oracle extended its push into human capital management (HCM) via an update to a cloud service that takes advantage of machine learning algorithms and other forms of AI to automate tasks and identify potential recruits.
March 26, 2018
For all the potential of AI, sometimes the payback associated with automating something as simple as the processing of invoices can deliver a much bigger and more immediate bang on investment.
March 23, 2018
Interest is rising in leveraging emerging artificial intelligence (AI) apps to automate as much paperwork as possible, and then surface the best possible candidates to meet new and existing job requirements.
March 19, 2018
Cloud-based services are going to be in a better position to analyze massive amounts of data required to fuel next-generation call center apps enabled by machine and deep learning algorithms.
March 19, 2018
Given the fact that accounting activities are largely an exercise in pattern recognition, it is only a matter of time before tasks such as these are more efficiently accomplished by machine learning algorithms.
March 14, 2018
The rise of the IoT creates an opportunity for Honeywell to expand its expertise building operational systems into the realm of digital supply chains.
March 13, 2018
Salesforce Essentials is a suite of cloud applications aimed at small businesses that combine customer relationship management and services applications into a single integrated offering.
March 12, 2018
The SAP Fieldglass Digital Network addresses everything from managing talent channels to candidate vetting, onboarding, workforce planning and HR management.
March 2, 2018
Zoho provides access to a core CRM application alongside Zoho CRM Plus, a higher-end offering that combines sales and marketing functions to better manage customer experience.
February 28, 2018
Digitizing a supply chain requires a complex set of interactions spanning machines and people. In many cases, the biggest challenge will be organizational inertia.
February 27, 2018
Organizations are starting to view investments in CRM and marketing applications within the context of a larger exercise in business process management (BPM).
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