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Mike Vizard - Article Archives - Page 8

Workday Bet on Open APIs Starts to Pay Off

April 5, 2018
Workday has updated its human capital management (HCM) cloud applications to now include integration with Slack.
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Oracle Infuses Machine Learning into HR Recruitment

March 27, 2018
Oracle extended its push into human capital management (HCM) via an update to a cloud service that takes advantage of machine learning algorithms and other forms of AI to automate tasks and identify potential recruits.
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Inspyrus Looks to Automate Accounts Payable

March 26, 2018
For all the potential of AI, sometimes the payback associated with automating something as simple as the processing of invoices can deliver a much bigger and more immediate bang on investment.
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How Automation and AI Are Transforming Role of HR

March 23, 2018
Interest is rising in leveraging emerging artificial intelligence (AI) apps to automate as much paperwork as possible, and then surface the best possible candidates to meet new and existing job requirements.
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Twilio Looks to Inject Flexibility into Call Centers

March 19, 2018
Cloud-based services are going to be in a better position to analyze massive amounts of data required to fuel next-generation call center apps enabled by machine and deep learning algorithms.
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AI Poised to Transform Accounting

March 19, 2018
Given the fact that accounting activities are largely an exercise in pattern recognition, it is only a matter of time before tasks such as these are more efficiently accomplished by machine learning algorithms.
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Honeywell Sets IoT Sights on Digital Supply Chains

March 14, 2018
The rise of the IoT creates an opportunity for Honeywell to expand its expertise building operational systems into the realm of digital supply chains.
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Salesforce Simplifies Customer Experience Management for Small Businesses

March 13, 2018
Salesforce Essentials is a suite of cloud applications aimed at small businesses that combine customer relationship management and services applications into a single integrated offering.
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SAP Aims to Bridge Gap Between HR and the Gig Economy

March 12, 2018
The SAP Fieldglass Digital Network addresses everything from managing talent channels to candidate vetting, onboarding, workforce planning and HR management.
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Zoho Conversational Interface Serves to Unify Sales and Marketing

March 2, 2018
Zoho provides access to a core CRM application alongside Zoho CRM Plus, a higher-end offering that combines sales and marketing functions to better manage customer experience.
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Building Digital Supply Chains Becomes a High Priority

February 28, 2018
Digitizing a supply chain requires a complex set of interactions spanning machines and people. In many cases, the biggest challenge will be organizational inertia.
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CRM Plus BPM Lies at Heart of Superior Customer Experience Management

February 27, 2018
Organizations are starting to view investments in CRM and marketing applications within the context of a larger exercise in business process management (BPM).
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SAP Partners with Deutsche Telekom to Enable Digital Supply Chains

February 27, 2018
Creating IoT apps still requires a fair amount of manual effort. The project between SAP and DT is intended to reduce that effort at a time when organizations are looking to digitize their supply chains.
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SAP Employs AI to Advance Business Process Management

February 26, 2018
The latest release of SAP S/4 HANA Cloud, among other new capabilities, can now automatically extract payment information from PDF documents.
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Field Service Apps Are at the Tip of Digital BPM Spear

February 23, 2018
One of the areas where business process management (BPM) software is being most aggressively applied to transform a business process is field service.
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CRM Applications Leaders Prepare for Digital Business Battle

February 22, 2018
In many ways, CRM apps from a digital business perspective are already the front-end apps that provide insights into the supply chain. Vendors are removing the friction that exists between enterprise apps.
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Red Hat Makes BPM Case to Empower End Users

February 21, 2018
Red Hat Decision Manager 7 enables business users or citizen developers to directly modify business logic without any intervention on the part of a professional developer required.
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How to Overcome CRM Application Resistance

February 16, 2018
Instead of making random cold calls, salespeople now leverage social media along with personal productivity apps, email, and CRM software to make offers that are more relevant to the needs of individual customers.
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IBM Extends AI Capabilities Embedded in IBM Cloud Video

February 15, 2018
The IBM approach to employing AI is more accessible than rival cloud service providers that simply expose APIs to AI functions that are aimed primarily at application developers.
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