Creating IoT apps still requires a fair amount of manual effort. The project between SAP and DT is intended to reduce that effort at a time when organizations are looking to digitize their supply chains.
In many ways, CRM apps from a digital business perspective are already the front-end apps that provide insights into the supply chain. Vendors are removing the friction that exists between enterprise apps.
Instead of making random cold calls, salespeople now leverage social media along with personal productivity apps, email, and CRM software to make offers that are more relevant to the needs of individual customers.
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