Accenture decided to invest in Malong Technologies because the AI pioneer has been recognized by Google, Microsoft and Gartner as being the provider of one of the most advanced implementations of computer vision technologies based on AI.
A new IBM cloud service makes use of machine learning algorithms to ingest PDF documents in a way that makes it possible to use the data in those documents to train artificial intelligence (AI) models.
Customer acceptance of AI-infused virtual agents will vary widely. For every customer that insists on interacting with a human, another will be perfectly content to never engage with customer support personnel again.
The questions are now when and to what degree machine learning and other forms of AI will be applied to sales management. Most of the initial exposure to AI will come in next-generation packaged sales management apps.
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