Articles - Page 45

Trying to Clear up the Business Service Management Confusion

26 Oct, 2007

Is one company's performance management simply service management by another name? Does it matter what you call it, as long as the end result is a better business?   These were some of the...More >

Enterprise Mobile Devices: Data Capture and Compliance

25 Oct, 2007

In September, ABI Research reported that almost 95 million mobile Internet devices will be on the market by 2012. Pharmaceutical companies are using mobile phones as part of their sales and marketing...More >

Boring or Not, Budgeting Is an Important Task

24 Oct, 2007

One of the little jokes tech reporters use when setting up an interview is to ask the subject if any budget meetings are coming up. Let's set it up for then, the reporter helpfully suggests, it will...More >

Can Business, Academia Learn from Each Other to Help Improve IT?

17 Oct, 2007

Is the educational system keeping up with the rapid pace of technological change and the shifting demands of the IT industry? Perhaps not, given the results of a recent silicon.com survey in which...More >

Giving an Old Standby a Security Makeover

10 Oct, 2007

One of the work horses for moving data across the Internet and other IP-based networks is the file transfer protocol (FTP). Almost all operating systems support FTP. The problem, according to

...More >

E-Discovery: It's All About Retrieval

08 Oct, 2007

Brokerage firm Morgan Stanley recently paid $12.5 million to settle charges that it failed to disclose e-mail in arbitration and that it falsely claimed the messages were destroyed in the September...More >

SMS Offers Cost Savings with Customer Service Bonus for Call Centers

04 Oct, 2007

Some mobile phone users, especially in the hip 18-to-24-year-old demographic, would just as soon text each other as talk to each other. According to a recent survey of rock radio listeners conducted...More >

Quick Reactions Are Open Source Security's Greatest Asset

03 Oct, 2007

The battle between proprietary and open source has been with us for almost as long as that Yankee/Red Sox thing (well, not quite). It seems that some of the shrillest voices have cooled a bit and the...More >

Ultra Mobile Device Update: MIDs Ascendant, UMPCs Hanging On

26 Sep, 2007

Amid much fanfare -- Microsoft and Intel are capable of generating a lot of that -- the ultramobile personal computer (UMPC) launched in the spring of 2006. The category has found some adherents but,...More >

New Devices Stretch Support Staffs to the Limit

25 Sep, 2007

Stories about IT staff shortages often focus on scarce supplies of folks such as business analysts, database admins and network specialists. But it's tough in the trenches as well, with CIOs...More >

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