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Articles - Page 5

Retail Sector Confronts IT Innovate or Die Challenge

03 May, 2018

Regardless of the source of funding, it is apparent that rather than viewing IT as a cost to be contained, a significant portion of the retail experience is being reinvented using a broad range of advanced technologies.

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What to Know About Taking a PMP Certification Exam

30 Apr, 2018

Charlie Kernan, the CEO and president of Prometric, the only firm authorized to administer the PMP certification exam, details the process.

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10 Leaders in Fast-Changing Omnichannel Contact Center Sector

27 Apr, 2018

A detailed look at 10 major omnichannel contact center vendors, well-known and lesser-known, suggests that it is a category in transition.

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Managing the Ops Side of DevOps

24 Apr, 2018

IT operations management remains a distinct entity in a DevOps world, and in fact will see substantial changes as the focus moves beyond the simple oversight of physical or even virtual resources.

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Tackling the DevOps Monitoring Challenge

19 Apr, 2018

Monitoring is proving to be a significant challenge in the emerging DevOps era, not only because development and IT operations use different tools to peer into their respective environments, but in many cases have completely different ideas of what success means.

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What Executives Should Know About Selecting a Risk Management Platform

16 Apr, 2018

The risk management strategy you build should be able to adapt to the changing needs of your organization.

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Mobile Computing Drives Business Transformation in Health Care

12 Apr, 2018

Change comes slowly to the health care industry. But progress is starting to be achieved as mobile applications proliferate across the industry.

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Cloud, AI, Other New Technologies Push the Contact Center Forward

28 Mar, 2018

Omnichannel contact centers will continue to change. It also is likely that new players, some with familiar names, will emerge.

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How Automation and AI Are Transforming Role of HR

23 Mar, 2018

Interest is rising in leveraging emerging artificial intelligence (AI) apps to automate as much paperwork as possible, and then surface the best possible candidates to meet new and existing job requirements.

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AI Poised to Transform Accounting

19 Mar, 2018

Given the fact that accounting activities are largely an exercise in pattern recognition, it is only a matter of time before tasks such as these are more efficiently accomplished by machine learning algorithms.

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