IT Business Edge works with our vendor partners to provide informative white papers, sponsored research and webcasts on a wide variety of important business technology topics. We feature these valuable IT resources in our topical Resource Centers, where they appear alongside our own exclusive IT blog entries and Executive Briefing interviews, as well as related news, commentary, and product reviews from across the Web.
In the Resource Centers you'll find white papers and research on issues related to emerging computer technology, business communications management, in-depth TCO analysis of different technologies and strategies, open source systems, datacenter best practices, and virtualization solutions. The specific topics with their own dedicated Resource Centers include SOA solutions, IT offshoring benefits, SaaS, VoIP systems, and Sarbox compliance.
Best practices and cutting-edge technology to manage the tools that make an efficient business day possible.
Budget allocation and cost-containment strategies to balance optimum IT efficiency with maximum business success.
Ensuring your company's ongoing success with strategies for disaster recovery and 24x7 availability of your data.
The right information to the right people at the right time for informed business decisions.
Industry best practices and success stories for meeting federal and marketplace-related regulations and requirements.
Tips, technologies and best practices to safeguard and leverage the most from your indispensable intellectual assets.
What you need to know to take care of your business-critical hardware.
Valuable information you need to protect and preserve your network, your data and the life of your business.
Strategies to more closely align the functionality of IT with a company's business objectives.
New breakthroughs for both application and storage servers.
Improving the flow of information to the parties that need it most, while reducing the TCO burden.
Learn how your IT department can effectively and accurately meet the most stringent of service level agreements (SLAs) by employing virtual performance and operational tools to support your virtual environment - no matter its size.
The trend in businesses adopting recurring revenue models is transforming markets and creating new opportunities. This latest e-paper from Aria Systems explains how these businesses can take full advantage of this trend by developing a new mindset around effectively managing customer relationships. Recurring revenue businesses need solutions that can handle all that is required to support long-term, ongoing customer relationships. This e-paper covers the specific components that are necessary to effectively manage customers' experiences on an ongoing basis. With recurring revenue, managing customer relationships and experiences becomes critical for growth and profitability. This e-paper covers the key requirements of a recurring revenue management system that can effectively support customers and successfully grow revenue.
Many CIOs are being pressured to demonstrate the value of IT. Senior executives often question the investment in IT because they don't understand ITIL® or the value delivered by IT service management. Read this white paper to learn how creating a great service catalog can help alleviate these pressures, best practices for making your services easy to request while clearly communicating what the customer receives for each service, and avoid burdening customers with the details of service delivery, but make them easily accessible to IT.
A help desk is critical to the operations of an IT services business. As a centralized intake location for technical issues, it allows for a responsive and timely solution to get clients and their staff back to business as usual. In addition to handling immediate IT issues, a help desk performs several proactive tasks to ensure clients' IT systems remain operational and downtime is minimized. Thus, utilizing a help desk and following best practices can improve the productivity, efficiency and satisfaction of both clients and the IT service provider. Download the Help Desk Best Practices eBook for tips on implementing a best practice help desk in your IT services business.
Featuring CLC bio and IBM Research Event Date: March 19, 2014 High-performance computing (HPC) and storage solutions developed for the technical community are required to process the data produced by Next Generation Sequencing that is doubling every five months. (Baker M., Nature Methods 7, 2010, 495). In the four phases in a sequencing project: (a) Experimental design and sample collection, (b) Sequencing (c) Data management and (d). Downstream analysis, it takes a highly optimized HPC platform to keep pace with the genomic data analysis. CLC bio, a Qiagen Company, has worked with IBM Life Science industry experts to optimize their software, Genomics Server, to deliver an easy to use and maintain data management environment to their customers. Although the capability to rapidly and cheaply sequence the genome is important, this is not the primary goal of a sequencing project. Genome data correlated with corresponding phenotype information, image analysis, and published scientific discovery, will drive scientific discovery. IBM Research has been actively engaged in Genomic Medicine creating unique and sophisticated algorithms that are bringing new insights to the industry. CLC bio, a Qiagen Company, and IBM Research will give perspectives on the industry and give examples of work we are doing to help researchers analyze the wide spectrum information and to speed the analytics so that the promise of personalized medicine can be realized. Featured Speakers: Janis Landry-Lane, WW Deep Computing Lead – Life Sciences, Higher Education Ajay Royyuru, PhD., Director, IBM Computational Biology - IBM Research Mikael Flensborg, Director, Global Partner Relations - CLCbio a Qiagen Company Lenny Liebmann, Moderator - IT Business Edge