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Facebook grew out of Harvard; its name refers to the photo books of new students designed to help other students get to know them. Though wildly popular among consumers - many younger workers swear they couldn't live without it -- businesses are trying to figure out how social networking adds value at work. Microsoft, which owns a 1.6 percent share, recently expanded its search and advertising presence on Facebook. CEO Mark Zuckerberg said the site has grown from 24 million users in 2007 to 90 million.

Articles

Word Games: Machine Translation and Speech Recognition Evolve

The explosion of mobility that has been an increasing characteristic of personal and business relationships during the past decade is having a secondary impact that tends to run under the radar More >

Social Media Changes Customer Service, Enterprise Collaboration

Social media has changed everything about the way people communicate and work together, so it's not surprising that IT vendors and corporations see social media's potential for revolutionizing More >

Videoconferencing Takes to the Clouds

The year ahead will be vital for the future of videoconferencing. One of the key determining factors in whether vendors, service providers and end users look back fondly on 2012 or see an opportunity More >

Interviews

Taking a Good Look at the Cloud

Companies like SevOne have not been slow in targeting management capabilities specifically for dynamic cloud environments. As the company's Yama Habibzai explains, visibility into the cloud is the best defense against the unexpected.

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Harmon.ie's Outlook Integration Makes 'Social Enterprise' a Reality

Harmon.ie is a company with a unique approach to building the social enterprise: It integrates Sharepoint and Google Docs with Outlook so employees don't have to rework their routine to take More >

Siemens: Savvy Use of IP Infrastructure Can Save 43 Percent

Carl Weinschenk spoke with Jan Hickisch, vice president of portfolio management for unified communications at Siemens Enterprise Communications. On March 5, the company released the State of More >

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