Who hasn't sued and won a massive patent judgment against VoIP provider Vonage? Nortel, Verizon, AT&T, Sprint, you name it. The huge awards have knocked the wind out of Vonage, but though it's down, so far it isn't out. One of the major activities, though, has been predicting when Vonage would sell itself at a steep discount to a carrier or go out of business. It has work to do in customer service, too, with many complaints appearing online. Still, with the demise of SunRocket, Vonage remains as the VoIP company.
Articles & Interviews
Some Good News Likely Not Enough for Vonage
Carl Weinschenk spoke with Jon Arnold, principal, J Arnold and Associates . Weinschenk : Vonage seemed to have a better end of the year than beginning and middle. How do you see it? Arnold : There's two parts. They are in a better position because all the litigation is on the table and... More >
Will Vonage Be Buried or Reincarnated?
Carl Weinschenk spoke with Jon Arnold, principal, J Arnold & Associates . Weinschenk : Does this spell the end for Vonage? Arnold : Does this spell the end? Yes. My basic conclusion would be that this is an eight or nine count for Vonage. [The Verizon situation meant that Vonage] was... More >
VoIP, TDM Share the Limelight
Carl Weinschenk spoke with David Lemelin, senior analyst with In-Stat . Earlier this month, In-Stat released a report written by Lamelin, "Business VoIP: Multiple Flavors Drive Growth." Weinschenk : What is the main takeaway from your report? Lemelin : I think one of the keys is that there... More >
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Vonage Settles with 32 States
According to The Wall Street Journal , Vonage has agreed to pay $3 million to 32 states to settle an investigation into some of its business practices. The company also will provide refunds to affected customers. Complaints ranged from difficulty canceling service to failure to tell potential customers that they... More >
Vonage Mobile BlackBerry and iPhone Apps Available for Download
Vonage is looking to jump-start its business with the release of Vonage Mobile, its first calling application for smartphones. The free downloadable application allows users to make low-cost international calls while on cellular or Wi-Fi networks. Vonage mobile is available for download for the BlackBerry, iPhone and iPod... More >
Vonage Offers Unlimited Flat-Rate Calling Plan
VoIP provider Vonage is now offering a new flat-rate plan that covers 60 countries, SlashGear reports. The new $25 plan includes unlimited international calls and readable voicemail and replaces a similar plan that covered only seven countries. Vonage is making the service available to both new and existing customers. ... More >
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