Unified Communications

As all types of corporate communications - voice, mobile, video conferencing and messaging - move onto the IP network, comprehensive unified communications systems are emerging to tie all these platforms into one interface. Unified communications promises not only a more seamless user experience, but also better monitoring and analysis of communications, particularly in settings like customer contact centers. Presence-aware applications are an emerging category in UC.


Articles

Will Social Networking and Unified Communications Compete, Coexist or Cooperate?

It is entirely possible that the emergence of social networking is what ends up saving UC. More >

Cisco CEO: Internet of Everything Will Be Worth $19 Trillion

At CES, John Chambers said the Internet of everything will be more about its impact on people's lives than the underlying technology. More >

Telecom Players Look to Save Massive Amounts of Energy

Attempting to cut operational expenditures, protect against looming energy scarcity, please subscribers and protect the environment. More >

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Interviews

Ikanos: DSL Could Stand for ‘Definitely Still Living’

Digital subscriber line (DSL) technology has been on the endangered species list for years.

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Planning Around – and Through – Emergencies

The past few years have made one thing certain: Networks on occasion will be called upon to do more than normal.

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Driving Efficiency in Monitoring

Ensuring that networks are operating at peak efficiency has never been more important or more complex. A new layer of management — network packet brokers — is emerging to drive efficiencies in monitoring. Andy Huckridge tells IT Business Edge blogger Carl Weinschenk that the approach enables packets to be sent only to the appropriate tools and that measurements over the entire path — not just one network within that path — can be made.

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More Interviews >

Resource centers

Business Intelligence

Business performance information for strategic and operational decision-making

SOA

SOA uses interoperable services grouped around business processes to ease data integration

Data Warehousing

Data warehousing helps companies make sense of their operational data

Editor's Choice

2015 Wearable Tech Trends: Swank Meets Science

Security Staffing

Tech companies and fashion designers both seem to agree that the wearables of tomorrow will likely be fashion that incorporates technology instead of the other way around.

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Salesforce.com Unifies File Access Across the Cloud

For Your Holiday Reading List: ‘Geeks, Mush Heads and the IT Revolution’

Apigee Bolsters API Analytics

Mobile Apps Potentially Help Save Lives

 

Articles  |  Interviews  |  Guest Opinions  | Slideshows

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