The good news, if there is any in this lousy job market, is that the unemployment rate in IT is only about half that of the overall market, which the U.S. Labor Department on Friday put at 9.8 More >
In many organizations, IT functions something like a stealth bomber -- an effective piece of machinery that lots of folks never even see. That was the case for the City of Tacoma, Wash. "Work More >
Asking what a business analyst does seems like a pretty straightforward question, but it rarely yields a straightforward answer. Unlike many other IT jobs, companies often don't have clearly defined More >
Consolidation is still the primary means of simplifying the environment, says The Hackett Group.More >
To find out what IT and business leaders should know about data modeling, IT Business Edge's Loraine Lawson went straight to Twitter's most avid data modeling commentator: Karen Lpez, akaMore >
Creating a center of excellence (CoE) is an accepted best practice for maximizing the value of technology investments. Even organizations that achieve initial success with their IT projects sometimes More >
Here are the top five ways that contact centers can utilize analytics to make better business decisions.More >
Chapter 7, excerpted here, focuses on creativity life cycle models. Contrary to popular belief, creativity requires having...
Chapter two focuses on the tools that enable PMO professionals to perform their work more effectively, efficiently, and co...