Microsoft's update of Dynamics CRM is designed to help companies better serve empowered consumers. It is also refreshing Dynamics ERP with improved supply chain capabilities. More >
In looking at the ERP value proposition from a market research perspective, functionality, market penetration, industry orientation, and partnership strategy are the keys. IT managers and staffs More >
ERP suppliers in general are taking a lot of criticism in the economic downturn for under-delivering functionality, overcharging for subscription maintenance, and moving too slowly to More >
Consolidation is still the primary means of simplifying the environment, says The Hackett Group.More >
You may be familiar with CERN — the European Organization for Nuclear Research, which built the Large Hadron Collider and this week will make a major announcement about the "God particle." CERN’s scientists have about 200 petabytes of data collected on azion monsters. To do that, the scientists write their own code to analyze the data on ROOT.More >
Robert Fox, Liaison Technologies' senior director of B2B/EAI Software Engineering, explains to IT Business Edge’s Loraine Lawson how the company’s newest release of Contivo uses artificial intelligence technology to simplify data mapping.More >
Unfortunately, the cost of maintaining a tech support staff is expensive, and each call comes at the expense of profitability. It's time to re-invent your tech support business unit.More >
This paper describes pitfalls, issues, and methodology for measuring software performance, and urges the reader to measure...