Software-as-a-Service, or SaaS, is an increasingly popular purchasing model in which businesses pay for seats of an application hosted and maintained by the vendor. SaaS has gained more traction than its predecessor, ASP, as Web-based applications have become more robust and smaller shops demand the functionality of powerful enterprise software applications. Companies that employ SaaS should be ready to adapt business processes to the software they buy without a lot of customization. CRM and sales-force automation are leading SaaS categories.

Articles & Interviews

Project Portfolio Management Helps City of Tacoma Get Priorities in Order

In many organizations, IT functions something like a stealth bomber -- an effective piece of machinery that lots of folks never even see. That was the case for the City of Tacoma, Wash . “Work was being done on a regular basis but we couldn’t quantify it,” says Bradd Busick, manager of Change... More >

Replacing Spreadsheets with Task-Specific Software

Take Using spreadsheets causes problems in many collaborative enterprise activities, our benchmark research reveals. One way to eliminate them is to replace your spreadsheets in a given process or functional area with an application dedicated to the particular task. The ability to manage the... More >

Justifying Data Management Technology Expenditures

Lora Bentley spoke with Craig Carpenter, general counsel and marketing VP at information management technology provider Recommind . Carpenter said that now is a good time to look into data management tech -- first because companies are going to face more investigations and more fines in the... More >

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Balancing Security Against Productivity

Read this white paper to find the insight you need to master the balancing act that is security.

Time to Change: New Thoughts on Supporting Business Change Fast and Flexibly

Learn how a new, interconnected economy is forcing companies to manage an ever-growing information network — and the best way to adopt new technologies to give you greater flexibility for faster growth while maintaining business integrity.

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LogMeIn Raises $106.7 Million in IPO

On-demand software maker LogMeIn set its share price at $16 for its initial public offering, the top of its expected price range, reports Reuters . The Woburn, Mass.-based company sold 6.7 million shares, raising $106.7 million in the 11th IPO of 2009. ZDNet 's Larry Dignan delves into the good and the bad... More >

Zoho Integrates with SharePoint

An add-on to Web-based productivity suite Zoho allows it to be integrated with Microsoft's SharePoint , reports Venture Beat . Basically it allows online collaboration on documents that exist on the SharePoint server behind the firewall. The add-on costs $2 per user per month on an yearly subscription or $3... More >

EPA Offers up Business Intelligence in SaaS Model

FederalComputerWeek reports that the EPA Business Intelligence and Analytics Center has set up a service that allows other EPA offices to use business intelligence software on a fee-per-user basis . With this software-as-a-service model, offices can use Oracle Business Intelligence Enterprise Edition, as well as... More >

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