Offshore Outsourcing

	Offshore outsourcing has emerged as one of the topics that dominates discussions of contemporary business, technology and economics. This Offshore Outsourcing Resource Center presents the latest news, research and analysis on all forms of offshore outsourcing, including offshore software outsourcing, offshore it outsourcing, offshore WAN outsourcing and offshore business process outsourcing (BPO). The insights presented here address the benefits of outsourcing, as well as the challenges it creates. Check the Offshore Outsourcing Resource Center for the latest information on this critical business technology issue, as well as insightful commentary from some of today’s hottest technology and HR writers.

	Key Concepts: offshoring, outsourcing, staffing management, IT personnel, technology workers, India
	Related Topics: disaster recovery planning, network access control, computer network security system

:: Recent Insights on Offshore Outsourcing ::

Outsourcing Deal Costs Nielson Tax Breaks

Source: Computerworld

The Nielson Co. is losing tax breaks it got from an IT offshoring deal that resulted in layoffs at its Florida global technology center. The 10-year deal with Tata Consultancy ...

Dealing with the Consequences of Outsourcing Customer Service

Source: The Wall Street Journal

This article discusses research that indicates offshoring customer service hurts customer satisfaction. The study found that domestic outsourcing of customer service has a nearly ...

Indian Companies Need to Mind Onshoring Trends

Source: The Economic Times

A Black Book report on outsourcing indicates that India services companies need greater onshoring support to sustain their offshoring success. Several Indian companies' customer- ...

Companies Moving Customer Service Closer to Home

Source: The Economic Times

According to a recent report from Black Book, more companies could start to move customer service work onshore or in-house. The report notes that many companies are doing so to ...

Outsourcing Trends Homeward Bound

Source: The Wall Street Journal Online

In an interesting twist to previous trends, U.S. companies make up the top five outsourcing vendors in Brown-Wilson Group's annual Black Book of Outsourcing survey. The survey ...

Indian Outsourcers Only 10 of Top 50

Source: ZDNet UK

According to the 2008 Black Book of Outsourcing, Indian outsourcers made up only 10 of the top 50 global outsourcing vendors, which is in sharp contrast to 2004 when Indian ...

SMBs and the Outsourcing Decision

Source: IT Business Edge Blogs

When CIO Insight asked companies about their IT spending earlier this year, SMBs showed far less ...

EU Businesses Account for 36 Percent of Outsourcing Deals

Source: silicon.com

According to Everest Research, European countries made up 36 percent of all outsourcing contracts during the first quarter. Financial services accounted for 14 percent of ...

Senator Asks FDA to Explore Pharmaceutical Outsourcing

Source: Outsourcing-Pharma.com

U.S. Sen. Sherrod Brown is calling for the Food and Drug Administration to investigate the outsourcing of pharmaceutical production and the accountability of drug companies when ...

Economists Claim Outsourcing has Positive Effect on U.S. Jobs

Source: The Wall Street Journal

Two economists are countering claims that outsourcing is a threat to U.S. service-sector jobs. Runjuan Liu and Daniel Trefler said they found a positive net effect on U.S. jobs ...