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IT Business Edge has partnered with Art of Service, Pty LTD in Brisbane Austrailia to bring you this comprehensive collection of "ITIL-aligned" documents and templates. Below, you will find a process kit available for each of the 12 major defined ITIL processes plus an overview of ITIL called the ITIL Starter Kit.
If you are not sure which process kit or kits best suit your needs, we recommend you start by purchasing the ITIL Starter Kit as described below. It contains a comprehensive assessment that you can apply to your organization to help you determine which specific ITIL processes best align to your organization's immediate needs. Please note that each process kit is covered by our exclusive 30-day money-back guarantee.
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ITIL Starter Kit
From: Art of Service Pty LTD
Format: MS Word, Excel, PDF & PowerPoint
Delivery: Download
Subscriber Price: $249
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Click on any image below for a description of each process and a listing of resources provided. |
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The Complete IT Service Catalog Kit
From: Art of Service Pty LTD
Format: MS Word, Excel, PDF & PowerPoint
Delivery: Download
Subscriber Price: $295
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The CMDB Creation and Management Kit
From: Art of Service Pty LTD
Format: MS Word, Excel, PDF & PowerPoint
Delivery: Download
Subscriber Price: $295
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Service Level Management Process Kit
From: Art of Service Pty LTD
Format: MS Word, Excel, PDF & PowerPoint
Delivery: Download
Subscriber Price: $249
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Problem Management Process Kit
From: Art of Service Pty LTD
Format: MS Word, Excel, PDF & PowerPoint
Delivery: Download
Subscriber Price: $249
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Financial Management Process Kit
From: Art of Service Pty LTD
Format: MS Word, Excel, PDF & PowerPoint
Delivery: Download
Subscriber Price: $249
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Incident Management Process Kit
From: Art of Service Pty LTD
Format: MS Word, Excel, PDF & PowerPoint
Delivery: Download
Subscriber Price: $249
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Capacity Management Process Kit
From: Art of Service Pty LTD
Format: MS Word, Excel, PDF & PowerPoint
Delivery: Download
Subscriber Price: $249
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Configuration Management Process Kit
From: Art of Service Pty LTD
Format: MS Word, Excel, PDF & PowerPoint
Delivery: Download
Subscriber Price: $249
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Availability Management Process Kit
From: Art of Service Pty LTD
Format: MS Word, Excel, PDF & PowerPoint
Delivery: Download
Subscriber Price: $249
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Change Management Process Kit
From: Art of Service Pty LTD
Format: MS Word, Excel, PDF & PowerPoint
Delivery: Download
Subscriber Price: $249
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Continuity Management Process Kit
From: Art of Service Pty LTD
Format: MS Word, Excel, PDF & PowerPoint
Delivery: Download
Subscriber Price: $249
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Release Management Process Kit
From: Art of Service Pty LTD
Format: MS Word, Excel, PDF & PowerPoint
Delivery: Download
Subscriber Price: $249
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Security Management Process Kit
From: Art of Service Pty LTD
Format: MS Word, Excel, PDF & PowerPoint
Delivery: Download
Subscriber Price: $249
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Service Desk Manager's Toolkit
From: Art of Service Pty LTD
Format: MS Word, Excel, PDF & PowerPoint
Delivery: Download
Subscriber Price: $249
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