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All of the ITIL Bases are Covered for You.
The ITIL Starter Kit flows logically. It provides the background reading and executive summaries you need to get up to speed on the main ITIL principles. Then, it will help you assess your organization's alignment with ITIL standards. At the end, you will have a concise report and presentation of recommendations for your IT organization to better align with ITIL.
Here's what's included:
1. Detailed Fact Sheets on ITIL Disciplines
Service Strategy Processes |
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Service Design Processes |
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Service Transiction Processes |
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Service Operation Functions |
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Service Operation Processes |
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Continual Service Improvement |
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2. Executive Overview Slideshow
This professional PowerPoint presentation provides to-the-point Illustrations and explainations of the ITIL Framework. This presentation goes into the history of ITIL and provides an excellent overview of it's principles.
3. Beginner's Guide
The beginner's guide is a 51 page Word document providing a comprehensive introduction to ITIL. Whether you plan to become ITIL certified or simply want to follow best practices, this is the place to start.
4. ITIL Process Assessment Survey
This innovative Microsoft Excel based tool will enable you and your team to identify your existing strengths and weaknesses as they relate to ITIL compliance.
5. Maturity Score
This simple tool provides a brief review of the scoring system used in the assessment so you can evaluate in a way that is right for your company.
6. Summary Presentation
The summary presentation is a PowerPoint template with complete instructions for presenting the findings of your assessment to your team and others in management. It will save you hours of time.
Bonus! Fact Sheets
In addition to all of the ITIL v3 content listed above, you will receive the following unique bonus "Fact Sheets":
- COBIT Fact Sheet
- Six Sigma Fact Sheet
- ISO 20000 Fact Sheet
- ISO 27001 Fact Sheet
- PRINCE2 Fact Sheet
- Telecom Operations Map (eTom) Fact Sheet
- Capability Maturity Model Integration Fact Sheet
- eSourcing Capability Model for Service Providers
- Project Management Body of Knowledge Fact Sheet
- Risk Management Fact Sheet
The ITIL Starter Kit is Yours Risk Free Today!
The instant you purchase the kit, the fact sheets, presentations and Excel tools listed above will be available to you through a simple download. You may use the kit for up to 30 days. If anytime during that period you decide it does not meet the needs of your company, just let us know and we will refund the purchase.
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Your ITIL Starter Kit Today!
ITIL® is a Registered Trade Mark and a Registered Community Trade Mark of the Office of Government Commerce and is Registered in the U.S. Patent and Trademark Office
IT Infrastructure Library® is a Registered Trade Mark of the Central Computer and Telecommunications Agency which is now part of the Office of Government Commerce
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