16 Mar, 2017
Twitter has serious flaws that have led to hacked accounts that were then taken over by bad actors.
02 Feb, 2017
Facebook revealed that it is now making use of artificial intelligence (AI) to identify photos on the social media network.
13 Dec, 2016
Salesforce LiveMessage lets organizations communicate in a bi-directional manner using services such as Facebook Messenger.
19 Oct, 2016
Avoid falling for social media pitfalls of sharing and trusting too much. This is a time when a little skepticism and being wary can go a long way toward protecting your personal and organizational information.
19 Oct, 2016
When phone calls, video conference information, pictures, chat logs, etc. are all stored in a central location via social media, a potential hacker has access to just about everything, quickly and easily.
17 Oct, 2016
Online communities are driving competitive advantage for many business-to-business (B2B) firms.
10 Oct, 2016
Even if you don’t have a computer, the nightly news bombards you with tweets from the candidates and anyone who has an opinion about the candidates.
03 Oct, 2016
There are positives and negatives associated with repositioning a consumer product for business, especially one as popular as Facebook.
20 Sep, 2016
In order to attract Gen Z talent, employers will need to take into account that this group of the workforce may expect a different set of benefits.
13 Sep, 2016
What constitutes permissible and prohibited political activity in the workplace from a legal perspective?
30 Aug, 2016
If your company already has a website and marketing team in place, should you consider creating your own branded online community?
26 Aug, 2016
Tech should be full of joy, excitement, and discovery and shouldn’t be a tool used to take the sparkle out of anyone’s eyes.
09 Aug, 2016
Digital marketing is more than just an easier, cheaper alternative to big, high budget ad campaigns.
08 Jul, 2016
Salesforce Community Cloud is built around the same customer records used in the Salesforce customer relationship management (CRM) application.
27 Jun, 2016
Black hats are increasingly looking to sites like LinkedIn to harvest information on employees and their roles within a company.
06 Jun, 2016
The bad guys haven’t forgotten about sites like MySpace, and chances are good they’ll find that treasure and use it to their advantage.
25 Mar, 2016
Today, newer advancements like texting and messaging apps have spurred even more efficiency within workplace communication.
17 Mar, 2016
Social media listening combines technology, data and analytics to become the latest addition to the marketing toolbox.
07 Mar, 2016
When registering domains, should we forego the likes of .com, .org, and .net, and adopt generic extensions that are becoming increasingly common?
01 Feb, 2016
IBM’s Champions are a core part of showcasing how an advocacy program interconnected with social tools drives change both inside and outside of an organization.