Traditional Faxing Still Reigns Supreme, Putting Data at Risk

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Fifty percent of respondents who have sent data via paper fax have been concerned about privacy and security issues. That level of concern swells above the average in business sectors where sensitive or proprietary data is abundant, including healthcare (60 percent), financial services (56 percent), sales, media and marketing (64 percent), and IT and telecoms (67 percent).

GFI Software™ recently announced the results of a new survey about the faxing habits of U.S. office workers, which show that by an overwhelming margin, faxing continues to be an important form of office communication for most businesses. However, concerns exist about the privacy of data when transmitted over a paper-based fax system.

The independent blind survey, which polled 1,008 office workers in U.S. organizations ranging from 10 to 500 employees, was conducted by Opinion Matters on behalf of GFI Software. Contradicting the widespread perception that faxing is no longer commonly used, 85 percent of respondents said their business makes use of faxing, and more than half (54 percent) of respondents who use faxing said it is a central part of their daily workflow process for customer, vendor and interdepartmental communications.


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