Top Five Business Communications Trends for 2014

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The cloud will make SMBs global and drive greater customer satisfaction: Related to the previous trend, time zones will become nearly irrelevant. Cloud technologies will enable SMBs to become truly global operations, able to service clients 24/7 and offer a local presence in numerous countries with minimal capital expenditure.

Cloud technology has driven the idea of a more connected world for years, but it hasn’t yet been able to fully deliver on that exciting premise. The necessary supporting technologies are just around the corner, and the cloud, rather than being a vaguely understood concept, will become a core business process across nearly all industries. The results will be transformative for both businesses and the customers they serve.

As we near the close of 2013 and companies begin preparing for the new year, Easy Office Phone, a leading provider of cloud-based business phone services, has announced a list of the top trends in business communications that will shape the year ahead.

“The intersection of mobility, cloud and increasingly fast network speeds will continue to shape communications in 2014,” says Adam Simpson, CEO of Easy Office Phone. “As businesses seek to better compete, integrate decentralized workforces, and enhance client satisfaction, advanced cloud technologies will become a key enabler of business development.”

This slideshow features the top trends for 2014, in no particular order.


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