What makes a successful IT professional? This has been discussed and debated and considered for years. While many technical abilities relate to a person's success – and all are vital – in this slideshow, John Hales, a Global Knowledge instructor, focuses on the general character attributes every IT pro should have and on the things that every IT pro should know or do. While general character attributes, like being ethical or inquisitive, are more difficult to learn and develop, professional skills, such as knowing when to say you don't know something or not being afraid to call technical support, can be learned and honed.
If you are considering becoming an IT professional, pay special attention to the character attributes to see if yours match. Anyone can improve in the "things you know or do" category, whether you are just starting out or have worked in the field for years.
John Hales, Global Knowledge Instructor, A+, Network+, CTT+, MCSE, MCDBA, MOUS, VCP, VCAP, VCI, EMCSA
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