Big Data continues to present government with information management and processing issues that exceed the capability of traditional IT to support the use of information assets. Existing practices that selectively evaluate which data should be integrated are being challenged by the realization that all data can be integrated with technologies that are specifically developed to do so. The adoption of Big Data concepts and initiatives in the public sector varies widely among jurisdictions and, to date, is limited to specific use cases such as fraud, waste and abuse detection; enhanced security capabilities; public health surveillance; health care management; or combining data from IT and operational technology (OT) applications to enhance security monitoring or increase situational awareness. Governments are searching for ways to use Big Data to gain business process efficiencies and reduce costs, but are having limited success.
The nexus of forces, which is the convergence of four powerful forces: social, mobile, cloud and information, is driving innovation in the government sector, according to Gartner, Inc.
"Smart government integrates information, communication and operational technologies to planning, management and operations across multiple domains, process areas and jurisdictions to generate sustainable public value," said Andrea Di Maio, managing vice president at Gartner. Gartner has identified the top 10 technology trends that government IT organizations should factor into their strategic planning processes.