In 2014, as organizations look to do more with less, IT performance management will be measured by business value. "Organizations are initiating many IT transformation projects to become more nimble, agile and cost-effective. For the success of these projects, organizations will need performance management solutions that are aligned with their IT strategy. Hence, performance management solutions that enable IT agility, end-user satisfaction and operations efficiency will be in demand," said Srinivas Ramanathan, CEO, eG Innovations.
eG Innovations predicts 2014 will see the following top 10 trends in IT performance management.
In order to maintain customers, it's more important than ever that they feel fully valued and supported in their experience. This is what builds customer loyalty. ... More >>
Searching for a job is a breeze, right? Not so much. Even in a field with a lower unemployment rate, like information technology, it still takes a lot of time-consuming work to find a job. ... More >>
Quick, name a horrible boss you've had (or have). Unless you've yet to hold a job, it's unlikely that you had any trouble bringing a name or two (or three) to mind. ... More >>