Top 10 Issues Eroding Cloud Confidence

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Cloud user-supplier relationships (which included the credibility of suppliers, the longevity of suppliers, and the glue binding suppliers and users together — the service level agreement) ranked fourth among the eight problem resolution confidence measures. (It is surprising that among these three, there is the highest level of confidence that service level issues are being addressed, whereas the performance monitoring component, which covered monitoring and performing against service level agreements, rated last among the six elements of service confidence.) Credibility and longevity of suppliers ranked 19 and 21, respectively, among the 27 problem resolution statements.

Findings from a joint Cloud Security Alliance (CSA) and ISACA survey show that government regulations, exit strategies and international data privacy dominate the top 10 areas where confidence in the cloud is lowest.

A collaborative project by ISACA and CSA, the “Cloud Market Maturity” study provides business and IT leaders with insight into the maturity of cloud computing and will help identify any changes in the market.  The report provides detailed insight on the adoption of cloud services among all levels within today’s global enterprises and businesses, including the C-suite.

The study reveals that cloud users in 50 countries were least confident about the following issues (ranked from least confident to most confident).

 

Related Topics : Cloud Computing, Dell, Services Vendors, SMBs, Web Platform Vendors

 
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