Tensions Between IT and Business Leadership Force New Approach to Delivering Technology

Email     |     Share  
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8
Previous Next

Click through for findings from a global survey on the changing role of IT, as identified by Avanade.

Avanade, a global business technology solutions and managed services provider, recently released results from a large-scale global survey on the changing role of IT. The research shows technology budgets and decision-making migrating away from IT departments, and IT taking on new roles in the enterprise. Thirty-seven percent of technology spending now happens outside of IT, because the vast majority of business leaders (79 percent of C-level executives) believe they can make better and faster decisions without the involvement of IT.

With these shifting budgets and loss of control, the global study of 1,003 business and IT leaders shows a new "services broker" model for IT taking hold. In this model, IT staff consult with departments across the business to better understand their technology needs and objectives, and source internal or external IT services or partners to meet these demands. More than one-third (35 percent) of companies' IT departments act primarily as services brokers today. Avanade's research shows that among companies whose IT departments are structured this way, 58 percent report they will expand the role of IT services brokers in the next 12 months. Additionally, 68 percent of companies report their IT department is contributing more to accomplishing business objectives than they did three years ago.

 

Related Topics : A Big Market for Big Data Jobs, Midmarket CIO, IT Management Automation, SharePoint, Technology Markets

 
More Slideshows

NETSCOUTShadowIT0x 6 Tips for Combating Shadow IT Once and for All

To mitigate the risks of shadow IT, organizations must demonstrate the necessary agility and high quality of complex service assurance that users are looking for. ...  More >>

IT_Man85-290x195 Business in the Front, Balance All Around: Working with Gen Z

In order to attract Gen Z talent, employers will need to take into account that this group of the workforce may expect a different set of benefits. ...  More >>

KavaliroITSkills0x 5 Essential Skills for the IT Leader

Successful IT leaders have to have very specific skills, but still know how to run a team, meaning they must master the so-called soft skills that are not taught formally. ...  More >>

Subscribe to our Newsletters

Sign up now and get the best business technology insights direct to your inbox.