Avanade, a global business technology solutions and managed services provider, recently released results from a large-scale global survey on the changing role of IT. The research shows technology budgets and decision-making migrating away from IT departments, and IT taking on new roles in the enterprise. Thirty-seven percent of technology spending now happens outside of IT, because the vast majority of business leaders (79 percent of C-level executives) believe they can make better and faster decisions without the involvement of IT.
With these shifting budgets and loss of control, the global study of 1,003 business and IT leaders shows a new "services broker" model for IT taking hold. In this model, IT staff consult with departments across the business to better understand their technology needs and objectives, and source internal or external IT services or partners to meet these demands. More than one-third (35 percent) of companies' IT departments act primarily as services brokers today. Avanade's research shows that among companies whose IT departments are structured this way, 58 percent report they will expand the role of IT services brokers in the next 12 months. Additionally, 68 percent of companies report their IT department is contributing more to accomplishing business objectives than they did three years ago.
Explore the five challenges teams need to address – from cultural changes and shifting ownership to hybrid environment complications, as well as steps to take now that will help teams overcome future challenges. ... More >>
To create awareness, you have to have the ability and presence of mind to step back and see your current situation for what it is. While everyone's situation is highly personal, some common themes are consistent with what most people experience. ... More >>
Without a doubt, making a positive first impression is crucial in most pursuits, but never more so than when interviewing for a job. ... More >>