For the past 15 years, Ryan Vela, regional director of Cybersecurity Services at General Dynamics Fidelis Cybersecurity Solutions, has been involved in cyber incident response in both the public and private sectors. While serving as follower, leader, coordinator, liaison, consultant, and advisor on countless small, medium, and large incidents, he has come to learn that there is a small set of rules that apply to every single incident response and to every single person serving as part of an incident response team. If you are a cyber incident responder, then you may know all of this already. However, he will explain why these 10 rules are necessary.
The Incident Responder’s 10 Rules
1. Do no harm.
2. Always act ethically.
3. Always act and present yourself professionally.
4. Always maintain operational security.
5. Never release confidential information.
6. Always take notes.
7. Always gather and analyze all facts before reporting a conclusion.
8. Always pursue first-hand information.
9. Never assume you have all of the data.
10. Do not fear the unknown.
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