Study Examines Government Cloud Adoption and Shadow IT

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File Sharing, Collaboration and Social Media

File Sharing

The average public sector organization uses 31 file sharing services and the average employee uses 1.3 services. Well-known services Google Drive and Dropbox top the list this quarter. U.S. government organizations may be troubled to find Russian-hosted Yandex.disk on the list and may want to investigate what data employees upload to this service.

Collaboration

The use of collaboration services in government is pervasive. The average organization uses 120 services and the average employee regularly uses 2.8 distinct collaboration services. Microsoft takes three spots on the list with Office 365, Yammer and Hotmail. Conferencing service Cisco WebEx continues to lead GoToMeeting.

Social Media

The average public sector organization uses 30 social media services and the average employee regularly uses 2.6 services. Twitter, Facebook and LinkedIn continue to top the list. A relatively new service, Tumblr, is a micro-blogging platform that allows governments to connect with constituents in a new way.

Federal, state and local governments are migrating to cloud services to take advantage of greater collaboration, agility and innovation at lower cost. However, despite clear benefits, 89 percent of IT professionals in government feel apprehension about migrating to the cloud.1 That being said, many public sector employees are less apprehensive and are adopting cloud services on their own, creating shadow IT. Under FITARA, U.S. federal CIOs have new obligations to not only oversee sanctioned cloud services procured by the agency, but also shadow IT, which has brought to light a great deal of uncertainty about how employees are using cloud services in government agencies.

To better understand these trends, Skyhigh Networks has published a "Cloud Adoption & Risk in Government Report." Findings were based on anonymized usage data for over 200,000 users in the public sector in the United States and Canada, rather than relying on surveys, which ask people to self-report their behavior.

1 Meritalk “The Fabric of Your Data: How to Manage Data in a Multi-Cloud, Multi-Vendor Environment”

 

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