Study Examines Government Cloud Adoption and Shadow IT

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Top 20 Enterprise Cloud Services

The top 20 list is dominated by cloud heavyweights: Microsoft (Office, Yammer, SharePoint Online, OneDrive), SAP (ERP, SuccessFactors, Concur), Cisco (WebEx), Oracle (Taleo) and Salesforce. It also includes several independent companies that have gone public in the last several years, including ServiceNow, Box and Jive. The list is heavily weighted toward collaboration (six services), file sharing (four services) and finance services (four services). Of the top 20 enterprise cloud services, 17 are delivered by companies headquartered in the United States.

Federal, state and local governments are migrating to cloud services to take advantage of greater collaboration, agility and innovation at lower cost. However, despite clear benefits, 89 percent of IT professionals in government feel apprehension about migrating to the cloud.1 That being said, many public sector employees are less apprehensive and are adopting cloud services on their own, creating shadow IT. Under FITARA, U.S. federal CIOs have new obligations to not only oversee sanctioned cloud services procured by the agency, but also shadow IT, which has brought to light a great deal of uncertainty about how employees are using cloud services in government agencies.

To better understand these trends, Skyhigh Networks has published a "Cloud Adoption & Risk in Government Report." Findings were based on anonymized usage data for over 200,000 users in the public sector in the United States and Canada, rather than relying on surveys, which ask people to self-report their behavior.

1 Meritalk “The Fabric of Your Data: How to Manage Data in a Multi-Cloud, Multi-Vendor Environment”


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