Six Tips for Creating a Productive Work-from-Home Program

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Implement a solid technology solution

The key items to address from a technology perspective are the ability for employees to make and receive phone calls, get access to your business applications and obtain technical support. Some other specifics you need to consider when determining the right technology solution include:

  1. How will calls be delivered remotely? Are there additional costs or constraints? Is a hosted IP phone system the best way to go?
  2. How do you ensure call quality isn't compromised? Are wireless or cellular phones acceptable?
  3. How will staff easily but securely access important business applications and files? How will you easily provide support and upgrades for their desktops? Would a DaaS solution be more efficient and secure for your organization?

Work-from-home programs are gaining momentum, and a recent survey on cloud adoption proves there is activity leading to increased flexibility for employees. The survey, conducted by Evolve IP, found that more than one third of respondents currently have desktops in the cloud or are planning to migrate in the next three years – a secure way to enable work from home employees to navigate proprietary tools.

According to the CTO of Evolve IP, Scott Kinka, technology is taking enterprise programs to the next level, enabling them to change the way they work. Cloud technology, such as unified business communications and desktop as a service (DaaS), integration with critical applications such as customer relationship management (CRM) and workforce management (WFM) tools, and other advanced technologies provide the organization with better insight and new options for such things as work-from-home programs. Based on the survey results, organizations are currently or are planning to take advantage of these technologies.

When done right, a work-from-home program is a win for everyone. Staff morale will soar with reduced commuting time and costs, increased shift flexibility and increased productivity. Employers also win by cutting operational costs and because fostering happy employees means better-serviced, happier customers. If you are looking to implement a work-from-home program, here are the top things you need to think about.

 

Related Topics : Vulnerabilities and Patches, Resellers, Broadcom, Broadband Services, Supercomputing

 
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