Six Mistakes that Lead to Poor Enterprise Software Adoption

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Not Following Through Post-Launch

One of the biggest myths that plague enterprise software adoption is that employees will easily pick up new technology once it's launched. But even if the software is an improvement over the old system, users still need time to learn the ins-and-outs, and if they don't have a firm grip on the functionality, they won't use the software on a daily basis.

Even if you've spent time educating users before going live with a new project, it's important to keep the efforts going after launch. This will keep the software fresh in the users' minds, allowing them time to acclimate to the learning curve.

Enterprise software development is a massive undertaking. It's expensive, it's daunting, and yes, it can be risky. Yet somehow, after all of the hard work and budgeting that goes into these projects, it's disconcertingly common for businesses to run head-on into a brick wall just as they approach the finish line: No matter how smoothly the launch might have gone, there's always the looming possibility that users simply won't use the software.

The adoption problem is more prevalent than you might think: Surveys show that more than half of businesses are flat-out terrible at getting users to adopt new software. And although lots of businesses try to pick up the slack after a slow launch, we see a lot of platforms left to languish in decay because of poor user adoption. In this slideshow, Himanshu Sareen, CEO of Icreon Tech, has identified six common mistakes that businesses make in implementing new software, as well as ideas for how to maximize your own user adoption efforts.


Related Topics : Vulnerabilities and Patches, Resellers, Broadcom, Broadband Services, Supercomputing

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