Six Mistakes that Lead to Poor Enterprise Software Adoption

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Failing to Take Up a Philosophical Approach

What's the main reason why teams fail to adopt software? Two prevailing ideological attitudes to answering this question are constantly at war with one another. The first says that change management is the best way to drive successful enterprise software adoption. Even if the software is sub-par, in other words, your team members will pick it up if you manage the transition well enough.

The other approach comes at it from the opposite angle and says: If you develop good enough software, the adoption will come naturally. While users will still need good documentation and some basic training, the user experience and the software's core utility will do the majority of the legwork.

When beginning a new project, businesses should first determine which ideology works better for the situation, and then achieve a consensus about which path they want to take.

Enterprise software development is a massive undertaking. It's expensive, it's daunting, and yes, it can be risky. Yet somehow, after all of the hard work and budgeting that goes into these projects, it's disconcertingly common for businesses to run head-on into a brick wall just as they approach the finish line: No matter how smoothly the launch might have gone, there's always the looming possibility that users simply won't use the software.

The adoption problem is more prevalent than you might think: Surveys show that more than half of businesses are flat-out terrible at getting users to adopt new software. And although lots of businesses try to pick up the slack after a slow launch, we see a lot of platforms left to languish in decay because of poor user adoption. In this slideshow, Himanshu Sareen, CEO of Icreon Tech, has identified six common mistakes that businesses make in implementing new software, as well as ideas for how to maximize your own user adoption efforts.

 

Related Topics : Vulnerabilities and Patches, Resellers, Broadcom, Broadband Services, Supercomputing

 
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