Six Mistakes that Lead to Poor Enterprise Software Adoption

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Making Software that Doesn't Actually Cater to the End User

If you make quality software that has a clear and profound impact on the way users work, adoption should occur naturally. With this in mind, many organizations prioritize software development over change management efforts. The drive to make software more user-friendly has become increasingly more prevalent over the past few years, where design thinking and consumerized platforms are turning into the gold standard of enterprise software. By consulting with users and conducting intensive testing, organizations can make software that's both more efficient and more closely suited to user needs.

Channeling adoption efforts into the development process can be taxing: It's one thing to teach your users to get along with the software, but it takes much more if you want to develop software that gets along perfectly with users.

Enterprise software development is a massive undertaking. It's expensive, it's daunting, and yes, it can be risky. Yet somehow, after all of the hard work and budgeting that goes into these projects, it's disconcertingly common for businesses to run head-on into a brick wall just as they approach the finish line: No matter how smoothly the launch might have gone, there's always the looming possibility that users simply won't use the software.

The adoption problem is more prevalent than you might think: Surveys show that more than half of businesses are flat-out terrible at getting users to adopt new software. And although lots of businesses try to pick up the slack after a slow launch, we see a lot of platforms left to languish in decay because of poor user adoption. In this slideshow, Himanshu Sareen, CEO of Icreon Tech, has identified six common mistakes that businesses make in implementing new software, as well as ideas for how to maximize your own user adoption efforts.

 

Related Topics : Vulnerabilities and Patches, Resellers, Broadcom, Broadband Services, Supercomputing

 
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